The Carter County Detention Center offers online video visitation and onsite video visitation through Securus Technologies. You can schedule your remote or onsite visitation on the Securus website.
• Saturday – Sunday from 8:00 am – 5:40 pm
On-site visits can be also be scheduled by calling (423) 542-5801 on Thursdays, 8:00 AM – 4:00 PM.
1. The date and time of your visit
2. The six digit PIN number because you will enter this at the time of your visit
3. The video terminal you are assigned to (I.E. Vis_1, Vis_2, etc.)
1. Create a visitation account on the Securus Technologies website. Request access to visit Carter County Jail. Your request is then reviewed by jail staff.
2. Once you are approved to be a visitor, you can then schedule at-home visits.
1. There will be NO age restriction for visitation. However, ALL visitors under the age of 18 must be accompanied by their parent or legal guardian.
2. Children may not be left unattended in the lobby area.
3. If you have any questions about visiting from home, visit the Securus Technologies website for further information.
4. When you arrive at the jail for an on-site visit, you can take your seat at your assigned terminal a couple minutes before your visit. To start your visit, touch the “Video Visitation” icon. Then enter your assigned PIN number on the next screen and hit the green ‘OK’ button.